ZClient isn’t authorized, and in the ZClient window it is written "Connection failed" or "Disconnected"
Check the status of the server
1.1 If it’s alright, try to change (if possible) your Internet provider (stationary/mobile); or Internet connection (cable/wifi).
1.2 If it’s alright, but you can’t change or it doesn’t help, try to reboot router and check, if there is the permission to Internet access for ZClient in Antivirus/Defender!
1.3 You can also login on the website and, not closing the browser, try to connect again.
1.4 If it’s alright, but you can’t change or it doesn’t help, probably you have high ping or your provider blocks you. Try VPN for Windows.
Server is on, but ZClient isn’t authorized, and in the ZClient window it’s written "Incorrect password"
Open a notepad. Put there your login (mail) & password. Copy, log in on the website, and then on
Zclient.
Server is on, but ZClient isn’t authorized, and in the ZClient windows it’s written "Mail can’t be found"
Open a notepad. Put there your login (mail) & password. Copy, log in on the website, and then on
Zclient.
Server is on, but ZClient isn’t authorized, and in the ZClient windows it’s written "You are banned"
Nothing! It’s no way back! Check for bans
here.
My antivirus find in "ZClient" virus / trojan how to be?
This is a false positive result. Trust us or start writing your emulator.
I have a problem with updating of Zclient how to be?
When you first run
ZClient - check the status of the
server, it should work. And It is necessary to allow Internet access in the Firewall / Antivirus
ZClient!
Auto update error 2 (name)
Add the hidden folder
C:/ProgramData/ZLOEmu into exceptions of your antivirus/defender.
ZClient has been deleted or disappeared
Your AV or Defender blocked or deleted your
Zclient.
Redownload it.
ZClient.exe is not a valid win 32 application
Your AV or Defender blocked or deleted your
Zclient. Just
redownload it.
While playing, Zclient turns you off by “timeout”
Try to reboot your router, change provider.
ZClient shows "Can't connect to Cloud" or "Cloud err"
1. You can't connect to Cloud to download games.
2. Use VPN for Windows (not free, but with trial).
3. Also there is
Torrent.
How to log in to Zclient with another account?
1. Disconnect ZClient.
Enter new login/password.
Reconnect.
2. Close Zclient.
Delete the following file from its folder
ZData_Settings.zlo.
Run Zclient.